A publicly-bookable rate is one that absolutely anyone can book. In other words, it is available to the general public. It cannot be a AAA rate, AARP senior rate, CAA, government rate, or any other rate of that nature.
On Bestwestern.com, anyone can book the:
- FLEXIBLE RATE - this is usually a pay-at-hotel booking where your credit card info is entered in order to hold the room. (Please verify this under "Rate Details". On some occasions, it may be a non-cancellable rate.) You can cancel this booking up until the hotel's specified cancellation time (which is usually 1-2 days prior to the check-in date in most cases).
- BEST VALUE RATE - this is usually a non-cancellable booking. (please verify this under "Rate Details". On some occasions, it may be a free cancellation rate.)
- WEB SPECIAL - could be either a free cancellation or nonrefundable rate (depending on the hotel or season)
- 7 OR 14 DAY ADVANCE PURCHASE RATE - usually this rate is non-refundable.
The rate you find on a competing website needs to be lower than all 4 of these rate types. If it's lower than these, but still higher than the "non-qualifying" AAA, senior, government rates, etc. on Bestwestern.com, this is okay. The lower rate cannot be a "sale" rate. There must be at least a $1 USD price variation.
If your claim is approved, you will receive a $100 Best Western virtual travel card (email printout) within a few weeks after your hotel stay is completed! You may also request a plastic card in the mail. This may take an additional few weeks to get to you, but many seem to prefer to go this route.
Additional questions you may have can be found in the terms and conditions.
Hope this helps!